Hosted Unified Communication
Here at Viegli we built our own "core" network within the Virtual1 network purely to build hosted communication platforms for our clients. Built using the latest VmWare technology we offer a 100% uptime guarantee on our platform.

6 Key things to know...

https://www.viegli.com/Unify%20Openscape%20Business%20S
Unify Openscape Business S
Viegli are an Authorised Professional Partner with Unify. Formerly Siemens Enterprise Communications, Unify is one of the most respected comms brands in the world.
Unify Site
https://www.viegli.com/Dedicated%20Server%20Resource
Dedicated Server Resource
All of our clients enjoy a dedicated server resource within our purpose built VmWare platform. 100% your platform, 100% your network.
https://www.viegli.com/Unified%20Communication
Unified Communication
Openscape Business S is a UC platform bringing together voice, video, collaboration, fax and mobility. One platform - 100% Unified.
https://www.viegli.com/Contact%20Centre
Contact Centre
The myAgent application brings your calls, email and fax into a single logical "unit" within your business. myAgent helps you deliver exceptional service to your clients.
See in Action
https://www.viegli.com/Outlook%20Integration
Outlook Integration
myPortal can be embedded within MS Outlook delivering a rich UC environment on the desktop.
See in Action
https://www.viegli.com/World%20Class
World Class
As you'd imagine, coming from Unify, the range of endpoints are awesome. Great handsets, DECT cordless and mobility options are incredible.

Endpoints and Applications

IP35G Desk Phone - The most popular handset in range.
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IP55G Desk Phone with large Colour Display
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The SL5 is one of the integrated DECT options available
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The Polycom IP5000 is our standard meeting room device
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myAttendant is a PC based operator console
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myPortal to go turns your mobile into an endpoint.
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myPortal for Outlook embeds UC in MS Outlook
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myAgent delivers contact centre technology
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SPA112
ATA's for Analogue Devices
cs540
Corded and Cordless Headsets
Cabling
CAT5, CAT6 and Fibre Cabling
CoLo
Co Location and Enterprise Grade VM's
PoE
PoE networking and peripherals
Project Planning
Using PRINCE 2 standards we're proud of our project planning for clients. Delivering exceptional service is the norm for Viegli.
System Build
It's hosted so everything gets built, tested and programmed well in advance of deployment. When we get to site it's basically "plug & play".
System Design
Our team will use our tested planner documents to design your system with you during the planning phase. No surprises just what you expect.
Customer Service
We're with you 24/7/365 actively supporting your business. We even "watch" client call centres helping to improve service and productivity.
Training Resources
We're always adding how to guides and resources to our Helpdesk and other platforms. We want you to get the most from the technology.
Always Current
Your Openscape Business S platform comes with 3 years software support from Unify. We always update client instances to the latest versions.
Immediate Support
Anyone in your business can contact our Helpdesk for immediate support. We don't add to your IT teams burden we lessen it.
Works Class Service
Or average time to "fix" on our Helpdesk is 26 minutes. We're resolving problems faster than most companies even acknowledge them!